Design an Engagement Plan for your patients and their families that will result in improved clinical outcomes, greater engagement (i.e. shared decision making) and financial performance. The paper should include the following at a minimum:

assessment of the need or opportunity, i.e. what is the need being addressed? Why is the need there?

readiness for change, i.e. why the need for change? Why this, now?

identification of goals and resource needs, i.e. roles, functions, systems, dollars needed

selection of performance tracking methods, i.e. how will you judge the success or failure of the action plan and

revenue improvement or cost containment i.e. how will this improve your financial position and/or reduce your costs