Due to less business at many car repair workshops during lockdown, some of the workshops had to lay off a number of employees. People were mostly working from home and they were not using their cars. John was among the people that were retrenched. The industry consultants reckon it could take them a while before the business can peak.

Due to less business at many car repair workshops during lockdown, some of the workshops had to lay off a number of employees. People were mostly working from home and they were not using their cars. John was among the people that were retrenched. The industry consultants reckon it could take them a while before the business can peak.

John decided to set his own backyard business at home where he could serve the people in his neighbourhood. He then realised that for him to be able to make a viable business, he has to order genuine parts form recognised dealers for the types of cars that he will be working on. The suppliers have computerised their systems and some of the suppliers have closed warehouses where he cannot go and select the motor parts.

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Due to less business at many car repair workshops during lockdown, some of the workshops had to lay off a number of employees. People were mostly working from home and they were not using their cars. John was among the people that were retrenched. The industry consultants reckon it could take them a while before the business can peak.
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John must make his orders online from the car parts suppliers. Besides repairing cars, John also sells parts to other mechanics in the area who are not able to buy from the car parts dealers. John’s clients order the car parts and online. John’s company uses a delivery service to get the car parts to the respective clients who would have ordered online. John uses social media and word of mouth to advertise the businesses.

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Suppliers of different car parts deliver the products to his home. He receives different types of delivery notes. Some suppliers send hard copies and some send the delivery notes to be signed online when the order arrives. There are clients from the neighbourhood that can order online and make a payment when they go to John’s house to collect their orders. Source: Makhurane, N. (2020)

Question 8

How does John protect the business systems from software threats?

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