In the scenario, which of the following types of power does Kim exhibit?

As a consultant to a customer service facility, Hans is conducting a leadership training seminar. He encourages several managers who are present to describe their success as leaders. Stewart says that he is successful because when he tells his subordinates to do something, they do it because he’s the boss and that’s that. Kim explains that she can get her employees to do what she wants because they like her and they want her to like them. Sara says that all the others should use her secret: “If I can’t get someone to work, I just take away their leave privileges and that corrects that problem!” Scott gets more work from his team by getting the upper management to sanction incentives to the top performers of the month. Which of the following types of power does Stewart exhibit?

Referent power

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Expert power

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Legitimate power

Reward power

Coercive power

 

In the scenario, which of the following types of power does Kim exhibit?

Referent power

Expert power

Legitimate power

Reward power

Coercive power

 

In the scenario, which of the following types of power best describes Scott’s approach?

Referent power

Expert power

Legitimate power

Reward power

Coercive power

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