Which of the following statements regarding “Six Sigma” is TRUE?
|A. The Six Sigma program was developed by Toyota in the 1970s.|
|B. Six Sigma means that about 94 percent of a firm’s output is free of defects.|
|C. The Six Sigma program is for manufacturing firms and is not applicable to services.|
|D. Six Sigma certification is granted by the International Standards Organization (ISO).|
|E. The term has two distinct meanings – one is statistical; the other is a comprehensive quality system.|